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Customers

Every customer, one screen 

A complete 360° profile — mailboxes, packages, shipments, spend and contact preferences — so any associate can help any customer in seconds.


Lifetime customer reporting 

Total spend, sales, open packages and last visit, up top.

Mailboxes with 1583 status

Rentals, billing and recent mail, all in one card.

Self-service access code

Links a customer's drop-offs and shipments at your self-service kiosks.

Find anyone, fast

Search and segment every mailbox renter, package receiver, and shipper — and add a new customer in one tap


Smart segments

Renters, receivers and shippers are tagged automatically.

Instant search

Name, company, phone or email — results as you type.

One-tap add

Create a customer without leaving the list.


Packing

Pack it safely — and bill it

A guided packing planner recommends the right materials from your own inventory and rings the work up as a service on the register


Describe the item

Size and contents drive the recommendation.

Handling needs

Fragile, liquid, electronics — planned for

Auto-priced plan

Materials plus your packing markup, on the cart.


Hardware

Connect your shipping hardware

Scales, scanners and label printers connect right in the browser — no drivers, no middleware, and nothing about a device is sent to a server.


Live scale weight

Pull weight into the shipment with one tap.

Barcode scanning

Bluetooth, USB or keyboard-wedge scanners.

One-click printing

Stream labels to a Zebra thermal printer.


Workforce

Your whole team, accountable

Every label, transaction and interaction is logged to the employee who handled it — with a built-in activity report for any date range.


Per-employee activity

Labels, sales, drop-offs and notes, by person.

Pay rates & PINs

Manage wages and clock-in PINs in one place.

Promote any teammate

Turn a team member into a clock-in employee.

Build the week in minutes

Shift scheduling with draft and published states and an instant weekly-hours summary per employee — so coverage is never a guess. 


Whole-week grid

Every shift, color-coded by status.

Publish when ready

Draft privately, publish to the team in a click.

Hours by person

Weekly totals roll up as you build.

Approve time off in a tap

Employees request PTO and sick time against accruing balances, and managers approve or deny from one clean queue.


Pending queue

Every open request in one place.

Accrual-backed

Balances accrue on the policy you set.

Approve or deny inline

Decide without opening a single form.

Clock in without the hardware

A PIN keypad turns any screen into a time clock — clock-ins, breaks and approvals flow straight through to payroll.


PIN or session

Staff clock in by PIN or signed-in session.

Break tracking

The same PIN starts and ends a break.

Straight to timesheets

Every punch lands on the timesheet.

Payroll-ready in seconds

Approved hours roll up by employee with gross pay and a one-click export — plus payroll, performance and kiosk views


Approved hours

Review and approve before payroll runs

Payroll & performance

Switch tabs for gross pay or output.

Export-ready totals

Hand clean numbers to your payroll provider.


Point Of Sale

A register built for the counter

Ring up shipping, supplies and services on a fast touchscreen POS — with a cash drawer, scanner support and your own card account.


Cash drawer & shifts

Open, close and reconcile every drawer session.

Scanner ready

Scan a barcode to drop an item straight in the cart.

One-tap Quick Keys 

Your busiest items are a single tap away.

Your top sellers, one tap away

Build tabs of one-tap buttons for the supplies and services you sell most — color-coded, tax-aware and reorderable


Up to 8 tabs

Group buttons by supplies, services or department.

Color-coded

Give every key an accent so staff can find it fast.

Tax per button

Mark items taxable or exempt individually.


Insurance

File and follow parcel claims

File damage, loss, shortage and delay claims with the network insurer — and track each one all the way to payout.


Realtime Status

Submitted, under review, approved, paid.

Claimed vs approved

See requested and settled amounts side by side.

One-click filing

Start a claim against any tracking number.


Self-Service Kiosks 

SEND Self-Service Mailing & Shipping Kiosk Activation

Stand up self-service drop-off, shipping and check-in terminals in one click — provisioned automatically, with no tokens to copy.




Platform

One place to run your operation

Company profile, packages, address book, carriers, pricing, integrations and more — every control in a single searchable hub.


Searchable settings

Type to jump to any control instantly.

Carriers & rates

Link accounts, set pricing and pickup windows

Network integrations

Connect marketplaces and third-party tools.

One platform. Your whole operation.

Also included, beyond this tour:

Marketplace connections (Amazon, Walmart, eBay, Shopify) 
Open API, OAuth2 & webhooks for system integrations 
Mailbox rentals, package intake & arrival photo alerts 
National accounts & consolidated multi-location billing 
Centralized administration and per-location profit reporting 
Email / SMS shipping customer notifications



Shipping

Quote, buy and print any label

Compare USPS, UPS, FedEx and DHL rates and print a label from one screen — addresses verify and auto-save as you go.


Verified addresses

Validate and standardize before you pay.

Saved address book

Every sender and recipient is remembered.

Extra services & customs

Add signature, insurance and international forms.

Watch every package in transit

A live board of your customers' shipments — last scan, location and expected delivery, refreshed straight from the carriers.


In-transit & exceptions

See delays and exceptions the moment they happen.

Live map

Each pin is a package's last known location

Auto-refresh

The board updates itself — no clicking required.


Pricing

Price every carrier with confidence

A guided wizard recommends your markup by goal — win on price or maximize profit — then lets you fine-tune each service.


Pick your goal 

Balanced, competitive or profit-first.

Per-carrier walkthrough

USPS, UPS and FedEx, step by step.

Advanced fine-tuning

Drop to a per-service grid when you want it.

Sell the add-ons that pay

Choose the carrier add-ons you offer—signature, COD, oversized, and more—and set your own retail price for each.


Add-on catalog 

Every carrier accessory, organized by type.

Your retail price 

Mark up each add-on by percent or flat fee.

Shows in the picker 

Selected add-ons appear when building a label.


Insights

Know your numbers

Sales, average ticket, shipping margin, carrier mix and insurance attach rate — the metrics that help you grow your business.


Realized shipping margin

Your true profit on every label sold.

Revenue by category

Where the day's money came from.

Any date range

Run today, this week or last quarter


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