Customers
Every customer, one screen
A complete 360° profile — mailboxes, packages, shipments, spend and contact preferences — so any associate can help any customer in seconds.

Lifetime customer reporting
Total spend, sales, open packages and last
visit, up top.
Mailboxes with 1583 status
Rentals, billing and recent mail, all in one card.
Self-service access code
Links a customer's drop-offs and shipments at
your self-service kiosks.
Find anyone, fast
Search and segment every mailbox renter, package receiver, and shipper — and add a new customer in one tap

Smart segments
Renters, receivers and shippers are tagged
automatically.
Instant search
Name, company, phone or email — results as
you type.
One-tap add
Create a customer without leaving the list.
Packing
Pack it safely — and bill it
A guided packing planner recommends the right materials from your own inventory and rings the work up as a service on the register

Describe the item
Size and contents drive the recommendation.
Handling needs
Fragile, liquid, electronics — planned for
Auto-priced plan
Materials plus your packing markup, on the
cart.
Hardware
Connect your shipping hardware
Scales, scanners and label printers connect right in the browser — no drivers, no middleware, and nothing about a device is sent to a server.

Live scale weight
Pull weight into the shipment with one tap.
Barcode scanning
Bluetooth, USB or keyboard-wedge scanners.
One-click printing
Stream labels to a Zebra thermal printer.
Workforce
Your whole team, accountable
Every label, transaction and interaction is logged to the employee who handled it — with a built-in activity report for any date range.

Per-employee activity
Labels, sales, drop-offs and notes, by person.
Pay rates & PINs
Manage wages and clock-in PINs in one place.
Promote any teammate
Turn a team member into a clock-in employee.
Build the week in minutes
Shift scheduling with draft and published states and an instant weekly-hours summary per employee — so coverage is never a guess.

Whole-week grid
Every shift, color-coded by status.
Publish when ready
Draft privately, publish to the team in a click.
Hours by person
Weekly totals roll up as you build.
Approve time off in a tap
Employees request PTO and sick time against accruing balances, and managers approve or deny from one clean queue.

Pending queue
Every open request in one place.
Accrual-backed
Balances accrue on the policy you set.
Approve or deny inline
Decide without opening a single form.
Clock in without the hardware
A PIN keypad turns any screen into a time clock — clock-ins, breaks and approvals flow straight through to payroll.

PIN or session
Staff clock in by PIN or signed-in session.
Break tracking
The same PIN starts and ends a break.
Straight to timesheets
Every punch lands on the timesheet.
Payroll-ready in seconds
Approved hours roll up by employee with gross pay and a one-click export — plus payroll, performance and kiosk views

Approved hours
Review and approve before payroll runs
Payroll & performance
Switch tabs for gross pay or output.
Export-ready totals
Hand clean numbers to your payroll provider.
Point Of Sale
A register built for the counter
Ring up shipping, supplies and services on a fast touchscreen POS — with a cash drawer, scanner support and your own card account.

Cash drawer & shifts
Open, close and reconcile every drawer
session.
Scanner ready
Scan a barcode to drop an item straight in the
cart.
One-tap Quick Keys
Your busiest items are a single tap away.
Your top sellers, one tap away
Build tabs of one-tap buttons for the supplies and services you sell most — color-coded, tax-aware and reorderable

Up to 8 tabs
Group buttons by supplies, services or
department.
Color-coded
Give every key an accent so staff can find it
fast.
Tax per button
Mark items taxable or exempt individually.
Insurance
File and follow parcel claims
File damage, loss, shortage and delay claims with the network insurer — and track each one all the way to payout.

Realtime Status
Submitted, under review, approved, paid.
Claimed vs approved
See requested and settled amounts side by
side.
One-click filing
Start a claim against any tracking number.
Self-Service Kiosks
SEND Self-Service Mailing & Shipping Kiosk Activation
Stand up self-service drop-off, shipping and check-in terminals in one click — provisioned automatically, with no tokens to copy.


Platform
One place to run your operation
Company profile, packages, address book, carriers, pricing, integrations and more — every control in a single searchable hub.

Searchable settings
Type to jump to any control instantly.
Carriers & rates
Link accounts, set pricing and pickup windows
Network integrations
Connect marketplaces and third-party tools.
One platform. Your whole operation.
Also included, beyond this tour:
Marketplace connections (Amazon, Walmart, eBay, Shopify)
Open API, OAuth2 & webhooks for system integrations
Mailbox rentals, package intake & arrival photo alerts
National accounts & consolidated multi-location billing
Centralized administration and per-location profit reporting
Email / SMS shipping customer notifications
Shipping
Quote, buy and print any label
Compare USPS, UPS, FedEx and DHL rates and print a label from one screen — addresses verify and auto-save as you go.

Verified addresses
Validate and standardize before you pay.
Saved address book
Every sender and recipient is remembered.
Extra services & customs
Add signature, insurance and international
forms.
Watch every package in transit
A live board of your customers' shipments — last scan, location and expected delivery, refreshed straight from the carriers.

In-transit & exceptions
See delays and exceptions the moment they
happen.
Live map
Each pin is a package's last known location
Auto-refresh
The board updates itself — no clicking
required.
Pricing
Price every carrier with confidence
A guided wizard recommends your markup by goal — win on price or maximize profit — then lets you fine-tune each service.

Pick your goal
Balanced, competitive or profit-first.
Per-carrier walkthrough
USPS, UPS and FedEx, step by step.
Advanced fine-tuning
Drop to a per-service grid when you want it.
Sell the add-ons that pay
Choose the carrier add-ons you offer—signature, COD, oversized, and more—and set your own retail price for each.

Add-on catalog
Every carrier accessory, organized by type.
Your retail price
Mark up each add-on by percent or flat fee.
Shows in the picker
Selected add-ons appear when building a
label.
Insights
Know your numbers
Sales, average ticket, shipping margin, carrier mix and insurance attach rate — the metrics that help you grow your business.

Realized shipping margin
Your true profit on every label sold.
Revenue by category
Where the day's money came from.
Any date range
Run today, this week or last quarter
